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Before You Dig Pipeline Safety In Case of Emergency Community Awareness Emergency Preparedness
 
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Environmental, Health & Safety » In Case of Emergency
 

In Case of Emergency

 

 

Signs of a Pipeline Leak

 

By Sight
- A pool of liquid on the ground near a pipeline
- A dense white cloud or fog over a pipeline
- Discolored vegetation surrounding the pipeline

By Sound
- An unusual hissing or roaring sound

By Smell
- An unusual, petroleum-like odor

- Liquefied petroleum gas (propane and butane) are generally odorless

What To Do If a Pipeline Leak Occurs

- Immediately leave the area, on foot, in an upwind direction

- Avoid making contact with escaping liquids or vapors

- Avoid potential ignition sources

- Abandon all equipment being used in the area

- DO NOT drive into an area in which you encounter a leak or vapor cloud

- DO NOT light a match, start an engine, or switch on/off an electric light or appliance when near the escaping liquids or vapors

- Warn others to stay away from the area

- DO NOT try to operate any pipeline valves
yourself

- DO NOT use a cell phone while near the suspected emergency area

- From a distant phone or safe cell phone use location, call Plains All American's Emergency Number and call 911 or your local fire, police or sheriff's office

Plains All American Emergency Phone Numbers

In case of an actual or suspected pipeline emergency, please contact Plains All American at the phone numbers listed below.

Plains All American 24-Hour Pipeline Control Center (Midland)

1-800-708-5071

 

1-866-800-7677 (Rocky Mountain Crude and Rocky Mountain Product Locations)

1-800-987-4737
(LA Basin locations)


1-866-875-2554 (LPG pipelines in Arizona, Oklahoma, and S. Carolina)

1-800-322-7473 (Santa Barbara County and San Joaquin Valley, Calif.)



Division Office Locations
(Available during business hours)

Division

Location

Regional Area

Phone Number

Western

Long Beach, California

California, Arizona

562-728-2800

Southwest

Midland,
Texas

West Texas, New Mexico

432-687-8900

Southern

Wichita Falls, Texas

North Central Texas, SW Oklahoma

940-723-0761

Mid-Continent

Cushing,
Oklahoma

North & Northeast Texas, North Louisiana, Oklahoma, Kansas, Illinois, S. Carolina

918-225-6473

Gulf Coast

Hattiesburg,
Mississippi

South & Southeast Texas,
South Louisiana, Mississippi &
Alabama

601-271-8786

Rocky Mountain

Casper, WY

Colorado, Wyoming and Utah

307-472-4900