Before You Dig
How can you tell where a pipeline is located?
Look for these signs:
Painted metal or plastic posts
 
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Signs located near roads, railroads and along pipeline right of ways
 
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Pipeline casing vent

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Marker for pipeline patrol plane

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Since pipelines are buried underground, pipeline markers like the ones shown above are used to indicate the approximate location of a pipeline. They cannot be relied upon to indicate the exact location of a pipeline. Pipeline markers can usually be found where the pipeline intersects a street, highway or railroad. The pipeline may not follow a straight course between markers, and the markers are limited in the information they provide. They provide no information on the depth or number of pipelines in the area.
One Call / Dig Alert Program Procedures and Phone Numbers
Even though underground pipelines are identified with pipeline markers, a major cause of pipeline accidents is third party activity. The number one cause of pipeline leaks is damage caused by earth-moving and construction equipment and tools owned by parties other than the pipeline company. If you plan to dig or do any type of excavation or construction work, call your state underground utilities locating service or local "One Call Center" (listed below) or the toll-free national referral number at 1-888-258-0808.
When you notify your local One Call system number, tell the operator where you plan to excavate. The One Call system will notify us free of charge, as well as your electric, phone, gas, cable and other pipeline companies. A Plains All American field representative will come to the site to locate and mark our pipeline.
State One Call Centers
(Call 2 to 3 days in advance of excavation)
| State |
Phone Number |
Minimum Wait After Call |
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|
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| Alabama |
1-800-292-8525 |
2 working days |
| California |
1-800-227-2600 |
2 working days |
| Illinois |
1-800-892-0123 |
2 working days |
| Kansas |
1-800-344-7233 |
2 working days |
| Louisiana |
1-800-272-3020 |
2 working days |
| Michigan |
1-800-482-7171 |
3 working days |
| Mississippi |
1-800-227-6477 |
2 working days |
| New Mexico |
1-800-321-2537 |
2 working days |
| North Dakota |
1-800-795-0555 |
2 working days |
| Oklahoma |
1-800-522-6543 |
2 working days |
| Texas Evaluation Safety System |
1-800-344-8377 |
2 working days |